Credit Cards Mess: American Express and Discover
Sometimes these financial giants just do not stick to the truthful business practices and bring a lot of mess to their customers’ credit accounts. What are the reasons of this? Maybe this happens because the companies are so big and well-respected that they consider it unnecessary to run assiduously some simple people’s finances. There could be one more supposition: the staff is not competent enough and that is why they make mistakes. Let us see this on the examples of country’s biggest credit card services providers such as American Express and Discover.
American Express Card.
Credit cards of the American Express Co. are not so widely spread as Visa or MasterCard, but the company’s position it this rating is far from the last. They promote their motto: “Do not leave home without it” and still are causing a huge range of troubles to their customers. The main problem is when they cannot truly find out whether they have got your payment or not and whether it was on time. And then if they consider that they have not, they charge your card a late fee. When you are made aware of it, you surely make a claim that you have paid your payments and you have made it on time. But usually it is impossible to prove.
Discover Card.
The situation with Discover cards is pretty much alike that with American Express card, though nowadays it is often declined in some establishments like restaurants or department stores. This banking organization sometimes just charge people for things they have never ordered. For example, they can charge for their Discover Drivers Premium membership. And those people have never authorized the company to these charges and ask Discover to cancel those charges. And what can they get? Some more repeated charges.